Jeff Bridgforth :: Webcraftsman

Crafting Web sites since 1999

I am a Web designer passionate about creating elegant, inspiring, and usable Web experiences that connect with an audience and fulfull business objectives.

Empowering Users to Improve Their Life

May 5, 2006

Design (Web) · Random · User Experience

I have been chal­lenged recently to think back­wards to con­sider “what prob­lem is a web­site try­ing to solve?” Or what min­istry prob­lem is the site or Web app try­ing to solve? I think these are good ques­tions to con­sider and to go back to as you con­sider if your site is stay­ing on course or is it effec­tively solv­ing the prob­lem it was cre­ated to solve.

I thought about this again this morn­ing when I read Josh Porter’s lat­est post, 7 Rea­sons Why Web Apps Fail. One of the rea­sons is that the apps are sold the wrong way. He sug­gests talk­ing about “how your app empow­ers users to improve their life.” It reminded me of some of the things I have been read­ing on Kathy Sierra’s Cre­at­ing Pas­sion­ate Users blog. This leads me back to the need to answer the ques­tion, “what prob­lem is a web­site try­ing to solve?” so I can under­stand how the solu­tion should improve user’s lives or their ministry.

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